Christmas Trading Dates

Last Day of Trading from Midday Friday 22nd December 2023
Re-Opening: Wednesday 10th January 2024

Delivery

All goods will be sent to the specified 'Shipping Address' as outlined at the 'Final Checkout', unless otherwise specified.

Based on your location, please allow approximately 2-7 working days to process and deliver your order.

(please allow longer during peak times)

Please contact us for location specific shipping times. 

Freight

A freight charge will be added to all orders based on the size and weight of the order and the requested shipping address.

Vandoros Fine Packaging use a variety of courier and post services to ensure that you always receive your order in the fastest possible time at the lowest applicable freight cost.

*If you require your order urgently, using express courier services please contact us directly for options. 

Sales Taxes

We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.

Permission to Return and to Receive Credit

We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt .We will Issue Credit to your account or Credit Card in Australian dollars. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.

Damaged or Incorrect Merchandise

We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise.